Refund and Returns Policy

We accept eligible returns within 30 days of the delivery date.

To be eligible for a return, the item must be unused, unworn, unwashed, and in the same condition in which it was received. Items should be returned with their original packaging, tags, and included accessories whenever applicable.

Non-Returnable Items

Certain items may not be eligible for return, including:

Used, worn, washed, or damaged items
Items without original packaging or tags, where applicable
Personalized or customized products
Final sale or clearance items, where clearly indicated
Gift cards
Items otherwise identified as non-returnable at the time of purchase

How to Request a Return

Please contact us before sending any item back and provide your order information and the reason for the return.

Once your return request is approved, you will receive instructions for returning the item.

Please do not send a return to an address unless the return has been authorized.

Return Shipping

Unless the item is defective, damaged, incorrect, or otherwise covered by applicable consumer protection laws, customers are generally responsible for return shipping costs.

Original shipping charges are generally non-refundable unless the return is due to an error on our part or otherwise required by applicable law.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please provide your order information and clear photographs or other relevant details showing the issue.

After reviewing the request, we may offer a replacement, refund, or another appropriate resolution.

Refund Processing Time

Approved refunds will be issued to the original payment method.

After we issue the refund, it may take approximately 5–8 business days for the funds to appear in your account, depending on your bank, credit card issuer, payment provider, or other financial institution.

Partial Refunds

In certain circumstances, only a partial refund may be issued if an item is returned with signs of use, damage, missing parts, or other conditions that reduce its value, to the extent permitted by applicable law.

Late or Missing Refunds

If you have not received your refund after the stated processing period, please first check your bank account or payment account.

You may also contact your credit card company or payment provider, as additional processing time may be required.

If the refund still does not appear after the applicable processing period, please contact us for further assistance.

Exchanges

We may offer exchanges for eligible products depending on product availability.

If the requested replacement is unavailable, we may provide a refund or another appropriate resolution.

Order Cancellation

If you wish to cancel an order, please contact us as soon as possible after placing the order.

We will make reasonable efforts to accommodate cancellation requests before an order is processed or shipped. Once an order has been processed or shipped, cancellation may no longer be possible and the standard return process may apply.

Return Approval

Submitting a return request does not automatically guarantee approval.

Returns are subject to the conditions described in this policy and applicable laws. We reserve the right to reject returns that do not meet the applicable requirements, except where prohibited by law.